I.- Informative Data:

The Internet Domain  water-park.gr is owned by the commercial entity "ESPERIA GROUP SA", an entity registered in the Mercantile Reg. Of  Greece, with address at Griva n.7 , Rhodes  P.o.Box 85131, Greece Telephone: and Email: Esperos-palace@esperiagroup.gr

IN ANY CASE, ALL RIGHTS RESERVED:

The reproduction, distribution, making available, public communication and use, in whole or in part, of the contents of this website, in any form or modality, without prior, express and written authorization, including, in particular, its mere reproduction and / or made available as summaries, reviews or press reviews for commercial purposes or directly or indirectly for profit, to which express opposition is expressed.

The domain name of this website, water-park.gr, is the exclusive property of "ESPERIA GROUP SA",  therefore, the improper use of the aforementioned domain in economic traffic would constitute an infringement of the rights conferred by its registration and , will be prosecuted by the means provided by law.

The use by the user of the services contained in the above website implies the express acceptance of the following,

 General Conditions of Sale and Services:

 a.- OBJECT:

 Users must read these General Conditions of Use of this Web Portal.

The use or access to this site implies the knowledge and full acceptance of the legal warnings and conditions that are specified below. If you do not agree with them, please do not use this website. These general conditions (hereinafter the "General Conditions") regulate the use of all the services of the Portal, water-park.gr, a website that has been created and is the property of “ESPERIA GROUP SA".

By the mere use of this Web page, the user expresses the full and unreserved acceptance of the same, which may be modified by ESPERIA GROUP SA anytime. Users are also subject to all those particular conditions, notices or instructions regulations that are brought to their knowledge in relation to specific content or services, which complete the provisions of these General Conditions.

b.- CAPACITY:

The user and/ or consumer declares that they are of legal age (over 18 years) and have the necessary legal capacity to contract the services offered by the provider on the water-park.gr,  also stating that they accept the link to this agreement and understand and accept in full the conditions set forth here to use this website and to contract the services offered.

c.- USE BY THE USER:

 The user agrees to use the Portal and the services in accordance with the law and these General Conditions, as well as morality, good customs and public order. Therefore, you will refrain from using the Portal or its services for illegal purposes, contrary to these General Conditions or harmful to the rights and interests of third parties or that in any way may damage or disable them. Likewise, and unless you have obtained prior and express authorization specifically granted for this purpose by “ESPERIA GROUP SA", the user will refrain from obtaining or trying to obtain any type of content, whether texts, graphics, drawings, sound files, images or photographs, videos, software and in general any kind of material accessible through the Portal or the services, using means other than those that have been made available for this purpose or those that are habitually used for this purpose on the Internet.

d.- FREE CHARACTER OF THE SERVICES:

This web portal is accessible through the address water-park.gr , its use by the user being free, therefore, its viewing does not require any subscription or registration. However, the contracting of certain services or products may require the User's registration on the Website and the prior acceptance of certain specific conditions that develop and complement these General Conditions.

e.- APPLICABLE LEGISLATION AND JURISDICTION:

The user or consumer, declares that he accepts that the legislation applicable to the operation of this service is Greek, as it is the place of permanent establishment of the service provider, therefore, the services provided here are regulated in accordance with the Presidential Decree 131/2003, which transposes Council Directive 2000/31/EC into Greek, on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market ('Directive on electronic commerce')  and any other regulations in this regard.

 Likewise, to hear of any controversy that arises or derives from the interpretation of these conditions, the Judges and Courts of the domicile of the service provider will be competent, that is, Rhodes , Greece

f.- DATA PROTECTION POLICY:

 In accordance with the provisions of the Greek Law n. 4624/2019, on Data Protection and guarantees of Digital Rights and in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of data, “ESPERIA GROUP SA", informs you that your data will be processed in order to collect them for uses related to this company. We process your personal data only for purposes regarding the execution the ticket purchase contract. Specifically we process your following personal data: Name and Surname, Email, country, and telephone number . The above data are not being shared with any third party and they are stored on a secure location until the end of every tourist season, when we destroy them. By accepting this box, your data will become part of our file until we know in writing your revocation of the consent given. You have the right to withdraw the consent given at any time. The withdrawal of your consent will not affect the legality of the treatments carried out previously. You can exercise the ARCO rights (access, rectification, limitation of treatment, deletion, portability and opposition / revocation ) in the terms established by current regulations on data protection, directing your request to the address indicated above by sending an email at the following email address dpo@esperiagroup.gr, duly formed by you, including your full name, address, telephone, email and a photocopy of your Identity Document or any other valid document, in which you request the exercise of one or more of these Rights.

g.- CONSENT TO RECEIVE ELECTRONIC NOTIFICATIONS:

The user gives his express consent to receive electronic communications with advertising and commercial news from ESPERIA GROUP S.A. and the products or services that it markets or promotes. In any case, ESPERIA GROUP S.A. makes available to users and / recipients the means of contact referred to in these conditions of sale, so that they can at any time revoke their consent and oppose the processing of their data for promotional purposes, in accordance with the provisions of the art. 7.3 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, by writing to the email address dpo@esperiagroup.gr), having to prove your identity for this purpose.

 h.- TRUTH IN THE INFORMATION AND DISCLAIMER OF LIABILITY:

All information on products, services and prices offered on our website is provided clearly and accurately. Likewise, ESPERIA GROUP S.A. makes the necessary efforts within its means to offer the information contained in the page truthfully and without typographical errors. In the event that at any time there is a typographical, graphic, or misprint of this type, beyond the control of ESPERIA GROUP S.A. at all times, it will be corrected immediately, with ESPERIA GROUP S.A declining. any liability for such reason.

Disclaimer:

h.1.- For the contents and operation of the Portal:

 ESPERIA GROUP S.A  does not guarantee the availability and continuity of the operation of the Portal, its services and its contents. If reasonably possible, ESPERIA GROUP S.A. will notify in advance of the interruptions in the operation of the same. ESPERIA GROUP S.A is not responsible for damages of any nature that may be due to the lack of availability or continuity of the Portal or any of its services, or for failures in accessing the different web pages of the Portal or those from which certain services are provided.

h.2.- For the use of the Portal and services by users:

 ESPERIA GROUP S.A has no obligation and does not control the use of the Portal and its services by users and therefore does not guarantee that their use is carried out in accordance with the law, these General Conditions and, where appropriate, any other particular condition to be established. ESPERIA GROUP S.A  is not responsible for damages of any nature that may be due to the incorrect, inappropriate or inappropriate use that users make of the Portal or its services.

 h.3.- Of the own contents:

 The contents of all kinds included in the web pages of the Portal are provided in good faith by ESPERIA GROUP S.A. with information from both internal sources (own elaboration) and external to the company itself. Due to this circumstance and the large amount of accessible information, ESPERIA GROUP S.A. does not guarantee the total accuracy or updating of the data or texts available, although it uses its best efforts to do so. ESPERIA GROUP S.A. does not guarantee the usefulness of the Portal or its services for any particular activity or the suitability of the contents included in its web pages for particular purposes, therefore, both access to the pages, as well as the use of the information, contents and services is performed under the sole and exclusive responsibility of the user. ESPERIA GROUP S.A  warns that the images that appear on the Portal are indicative and do not imply contractual obligation, the information, presentation and services offered by this site may be subject to periodic or occasional changes, which may be freely made by ESPERIA GROUP S.A without being obliged to communicate it to users.

h.4.- Of the contents of Third Parties:

The information, both its own and those of third parties that appear on the website, water-park.gr, are provided without guarantees of any kind regarding its accuracy and updating, therefore, ESPERIA GROUP S.A. is in no way responsible, either directly or indirectly, for any content, information, communication, opinion or manifestation of any kind that originates from the user or any third person or entity and that is communicated, disseminated, transmitted or Exhibit through the services of the Portal.

h.5.- Errors

 In relation to the aforementioned in the previous paragraph, the published documents could contain technical inconsistencies or involuntary typographical errors, of which ESPERIA GROUP S.A.  is not responsible. In any case, we apologize for them, committing ourselves to correct them, as soon as possible.

i.- SECURITY:

ESPERIA GROUP S.A. makes its best efforts to have the security systems required by the regulations, in order to prevent access to our databases by third parties, therefore, the sending and remission of data made by the user through our website or, the information that it sends, is protected with electronic security techniques in the network, in order to guarantee the secrecy of user communications, as well as the appropriate levels of protection of personal data .

 j.- COOKIES:

ESPERIA GROUP S.A.. uses cookies when a user browses the sites and web pages of the Portal. The purpose of using them is to identify the user, follow their path during visits and get to know them better to speed up the service offered. Cookies are only associated with an anonymous user and do not allow access to personal data or data on the hard drive of the same computer. Most browser programs automatically accept cookies, but the user has the possibility of configuring their browser to be notified of the receipt of cookies or not to accept them, without this implying the impossibility of accessing the Portal's web pages.

k.- KNOWLEDGE AND ACCEPTANCE:

The contracting of any of the services offered by our website implies the knowledge and express acceptance of these conditions. The document in which the possible contracts are formalized will be filed in a database accessible only by ESPERIA GROUP S.A., according to the conditions that appear in the "Data Protection" section of the conditions of use of this website. Likewise, the client and / or user may identify and correct the errors suffered in the introduction of data by communicating it to ESPERIA GROUP S.A., as indicated in the Data Protection Policy clause herein.

l.- NULLITY:

If any clause included in these general conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, the general conditions subsisting in everything else, having such provision, or the part of it that is affected, by not being placed.

m.- PAYMENT METHOD:

Credit or debit cards are accepted as forms of payment, through the system of PIRAEUS BANK most cards such as Visa, Visa Electron, Mastercard, Maestro are accepted. Payment is made through the system of PIRAEUS BANK secure payment platform. We do not store the numbers of the cards in any case.

 n.- SHIPPING:

The sending of the tickets is done through the user area on the platform and / or email, since it is a virtual product in PDF format, considering that it is the simplest and safest way.

o.- RETURN AND CANCELLATION POLICY:

Non-refundable tickets.